1. Charge the battery for 2 to 3 hours first. The light flashes while charging and stays solid white when full.
2. Assemble it: feed the cable through the aluminium tube, screw the tube into the mop base, push the handle in until the locking button clicks audibly, and connect the cable in the mop base.
3. Attach the mop pads under the mop base with the hook-and-loop strip.
4. Fill the water tank with clean water using the measuring cup supplied, 250 ml maximum, and push it back until it sits flat.
5. You can add a cleaning product, but dilute it 1:30. Undiluted or oil-based products damage the spray motor.
6. It won't run while charging. Unplug the charger before switching it on.

1. Press the start/stop button. The white LED on the front stays lit while it's running.
2. Use the spray button whenever you want more water on the floor.
3. Adjusting the handle: pull it back slightly, slide the locking button up, set your length and release.
4. Work at roughly an 80-degree angle — that gives the best result.
5. Suitable for smooth, hard floors: tiles, stone, laminate, wooden floors and vinyl.
6. When the light flashes white, the battery is nearly empty.

1. Empty the water tank and let it dry. Never store it with water inside.
2. Fold the handle forward to 90 degrees and the mop stands upright on its own.
3. Rinse the mop pads in clean water, or soak them for 3 to 5 minutes in water with a mild detergent. They can also go in the washing machine. Let them dry fully before reuse.
4. Never submerge the mop, and keep the electronics and battery dry.
5. Don't use oil-based products such as wax oil: they clog the spray motor.

1. It isn't spraying water

• Is there enough water in the tank and is the spray opening clear? Not used for a while? That's limescale: soak the opening in citric acid for 24 hours.

2. The buttons don't respond

• Is it switched on and charged? Check the cabling inside the handle too.

3. Streaks or wet patches

• The mop pad is too wet or too dirty. Rinse or replace it and use clean water.

4. Nothing happens on the charger

• That's correct: it's designed not to run while charging.

Still stuck? Email us at support@achate.com.

Achaté Electric Mop - Pads
Achaté Electric Mop - Charger
Achaté Electric Mop - Water tank

Can’t find your part? Contact customer service.

1. For household use indoors only.
2. Never submerge it. If liquid gets into the housing, stop using it and let it dry completely.
3. Only use the charger and accessories supplied, and don't touch plugs or cables with wet hands.
4. Don't cover it while running or charging, and keep it away from heaters, ovens and open flames.
5. It isn't a toy: store it out of reach of children and never leave it switched on unattended.
6. Damaged or not working properly? Stop using it. Opening it yourself voids the warranty — email support@achate.com.