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2-year warranty & 30-day return period

Window Vacuum

Find setup steps, maintenance tips, common problems, and spare parts for your Window Vacuum.

First use

  1. Charge the device for 3 hours
  2. Attach the parts
  3. Fill the spray bottle

Use & functions

  1. Spray → cloth → vacuum
  2. Work from top to bottom

After use & maintenance

  1. Empty the dirty water tank
  2. Dry the rubber blade
  3. Wash the cloth

Common problems

1. Streaks

  • Clean the cloth or rubber

2. No suction

  • Check tank or battery

3. Does not turn on

  • Charge the device

Parts & accessories

Achaté Electric Window Vacuum - Microfiber Cloth & Silicone Lip

Can’t find your part? Contact customer service.

Safe use

  1. Only use on wet surfaces
  2. Do not use upside down

  • First use
  • Use & functions
  • After use & maintenance
  • Common problems
  • Parts & accessories
  • Safe use
  • Accessories

Still need help?

Contact support@achate.com or browse spare parts.

MAIL US

Extra accessories

Browse all accessories for the window vacuum in our webshop:

Still need help?

Contact support@achate.com or browse spare parts.

MAIL US