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Cleaning Bundle
What customers say about us
So the experts love Achate, but the most important critic is you.
3 days ago
Super machine
I'm so happy I've found this brand. Products are great quality and works just superb! Customer support also cool and very pleasant.
4 months ago
Top service
This is the best cleaning equipment I have invested in. It is amazing 🤩 cleans so well so simple to manoeuvre my floors are so clean 😍😍😍 love it. Would give it a 10 over 10 only small thing I did not like is that there in no cable hook to wrap the cord when storing it.
4 months ago
Excellent products
Super fast delivery and extremely satisfied with the steam cleaner! Exactly as described, robust and easy to use! It saves me an enormous amount of time while cleaning!
2 months ago
Very price friendly
I was a bit sceptical at first. I have tried it and it is great. It does just what it says in the ads. I would highly recommend it.
3 months ago
Super device
I was looking for a spot cleaner and came across this while searching the web so I took a chance and purchased it, it seemed to have plenty of positive reviews to help make me my decision. After receiving it, I clean my wife car interior and man! This little thing did a great job. If I had to say anything negative it would be that the hose could be longer and that the company doesn't have any extra attachments or spare parts.
5 months ago
Nice product
I bought the mashine with not much of expectacions,I thought it is so small, price is also to goid to be true. It arrived on the next day,I tried it immidiatelly on my sofa and it was unbelivable.All spots and dirt came out with it and the sofa looks like it is new.So we had to continue with the matrasse of or bed. Same result. We did our cars carpet too. Super good machine ,worth for the price. If you buy it ,you get addicted, you want to clean everything 🤣👌
4 months ago
Top service
Easy to use and fantastic product good price
6 months ago
Nice and clean
Good for the chair and carpet
3 months ago
Great product, fast delivery
I had an excellent experience. The entire process, from ordering to delivery, was seamless
2 months ago
Great device
Packaging was secure and eco-friendly, which is something I appreciate about Achaté.
10 days ago
Very satisfied Achaté
The website was easy to navigate, and the checkout process was smooth and quick
1 month ago
Quality
Delivery was fast and efficient. I received my cleaner within two days of ordering
2 months ago
Satisfied
Fantastic support team. They assisted me with a replacement part, and it arrived the next day.
6 months ago
Top
Great service from start to finish. I was impressed with how well-packaged my order was when it arrived. Definitely recomend Achaté
1 months ago
Super nice device
I had a technical issue, and their support team was able to resolve it in under 10 minutes!
More from Achaté
#ILOVEAchaté
Can I track my order ?
Yes, as soon as your order has been shipped, you will receive a shipping confirmation with a track & trace code. This allows you to track the status of your order and see the expected delivery date.
How can I contact customer service ?
Our customer service is always there for you. You can contact us by email at support@achate.nl. We aim to respond to your message within 24 hours.
How can I return my product ?
To start a return, click on the following link: Returns portal Achaté. Here you can easily register your return and follow the shipping instructions.
Do you accept different payment methods?
Yes, we accept various payment methods, including iDeal, credit card and PayPal. This way you can choose the payment method that suits you best during checkout.
What are the shipping cost for my order ?
For orders under €30,- we charge €4,95 in shipping costs. For orders over €30,- we charge no shipping costs.
What is the delivery time of my order ?
For the Netherlands and Belgium,orders placed before 10:00 PM will be delivered the next day. For other countries, delivery time depends on the shipping company. We will send you shipping updates via email with the latest information about your order. Orders placed during the weekend will be delivered on Monday.
What If my order arrives damaged or deflective ?
We strive to provide quality products, but if your order arrives damaged or faulty, please contact us immediately. Send us photos of the damage or defect, along with your order number. We will solve the problem for you as soon as possible.
Can I change or cancel my order after placing It ?
We understand that you may want to make changes to your order or cancel it. Please contact us as soon as possible via support@achate.nlwith your change request or cancellation request. We will do our best to accommodate your request, but please note that orders that have already shipped may not be able to be changed or cancelled.