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Achaté Spot Cleaner
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Achaté Stick vacuum cleaner
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Achaté Steam Mop
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Achaté Electric Cleaning Scrubber
Chosen Product of the Year
Achaté Stain Cleaner was voted Chosen Product of the Year 2025 by an independent research firm in November 2024.
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Beoordeeld door duizenden
Meer dan 3.000 Trustpilot reviews! We zijn trots op het vertrouwen en de waardering van onze klanten!
100.000+
Satisfied customers
Amazing machine
I used the stain remover on my couch and I'm extremely satisfied! The amount of dirt that came out was truly impressive.
Ultimate Stain Removal Tool
Delivered the next day, stains gone! The Achaté Spot Cleaner works great with steam & hot water. Highly recommend!
Steam power cleaning
Steam mop works excellently, effortlessly removes stubborn dirt and dries the floor quickly. Very powerful and convenient!
Exaclty what I was looking for
Very satisfied with the Achaté Electric Cleaning Brush. Cleans thoroughly, fast delivery, easy to use. Highly recommend!
Handheld Steam Power
Stains vanished after first use! The Achaté Handheld Steam Cleaner is easy to use and works on various surfaces. Highly recommend!
Slim, Strong, and Efficient
Stick Vacuum Cleaner has powerful suction and effortlessly removes dust, dirt and pet hair from both hard floors and carpets. Super happy with this purchase!
What a machine!
This product is excellent. It delivers perfect cleaning with impressive power and a range of functions. Far superior to our previous model.
Clean and fresh sprays
Discover our Clean and Fresh sprays for effective cleaning on any surface. Try them today and simplify your cleaning routine!
Make your life easy with handsteam
What customers say about us
So the experts love Achate, but the most important critic is you.
Discover our story
Discover our story and meet the passionate team behind Achaté. We are dedicated to creating innovative cleaning solutions that make household tasks easier and more efficient.
Frequently asked question
Can’t find the answer you’re looking for? Reach out to our customer support team.
Can I track my order ?
Yes, as soon as your order has been shipped, you will receive a shipping confirmation with a track & trace code. This allows you to track the status of your order and see the expected delivery date.
How can I contact customer service ?
Our customer service is always there for you. You can contact us by email at support@achate.nl. We aim to respond to your message within 24 hours.
How can I return my product ?
To start a return, click on the following link: Returns portal Achaté. Here you can easily register your return and follow the shipping instructions.
Do you accept different payment methods?
Yes, we accept various payment methods, including iDeal, credit card and PayPal. This way you can choose the payment method that suits you best during checkout.
What are the shipping cost for my order ?
For orders under €30,- we charge €4,95 in shipping costs. For orders over €30,- we charge no shipping costs.
What is the delivery time of my order ?
For the Netherlands and Belgium,orders placed before 10:00 PM will be delivered the next day. For other countries, delivery time depends on the shipping company. We will send you shipping updates via email with the latest information about your order. Orders placed during the weekend will be delivered on Monday.
What If my order arrives damaged or deflective ?
We strive to provide quality products, but if your order arrives damaged or faulty, please contact us immediately. Send us photos of the damage or defect, along with your order number. We will solve the problem for you as soon as possible.
Can I change or cancel my order after placing It ?
We understand that you may want to make changes to your order or cancel it. Please contact us as soon as possible via support@achate.nlwith your change request or cancellation request. We will do our best to accommodate your request, but please note that orders that have already shipped may not be able to be changed or cancelled.
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