Bestsellers
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Achaté Spot Cleaner PRO
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Achaté Stick vacuum cleaner
Chosen Product of the Year
Achaté Stain Cleaner was voted Chosen Product of the Year 2025 by an independent research firm in November 2024.
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This period we can be seen on De Bondgenoten and Lang Leve de Liefde! Discover how our products make life easier during these special TV moments. Be inspired by our innovations and experience the convenience of Achaté yourself!
Reviewed by thousands
More than 5,000 reviews! We are proud of the trust and appreciation of our customers!
100.000+
Satisfied customers
Amazing machine
I used the stain remover on my couch and I'm extremely satisfied! The amount of dirt that came out was truly impressive.
Ultimate Stain Removal Tool
Delivered the next day, stains gone! The Achaté Spot Cleaner works great with steam & hot water. Highly recommend!
Steam power cleaning
Steam mop works excellently, effortlessly removes stubborn dirt and dries the floor quickly. Very powerful and convenient!
Exaclty what I was looking for
Very satisfied with the Achaté Electric Cleaning Brush. Cleans thoroughly, fast delivery, easy to use. Highly recommend!
Handheld Steam Power
Stains vanished after first use! The Achaté Handheld Steam Cleaner is easy to use and works on various surfaces. Highly recommend!
Slim, Strong, and Efficient
Stick Vacuum Cleaner has powerful suction and effortlessly removes dust, dirt and pet hair from both hard floors and carpets. Super happy with this purchase!
What a machine!
This product is excellent. It delivers perfect cleaning with impressive power and a range of functions. Far superior to our previous model.
Don't give stubborn dirt a chance with the Cordless High-Pressure Cleaner.
Compact and powerful, the Achaté cordless high-pressure cleaner offers ultimate freedom and mobility for all your cleaning tasks, from garden furniture to cars.
Make your life easy with handsteam
What customers say about us
So the experts love Achate, but the most important critic is you.
Discover our story
Discover our story and meet the passionate team behind Achaté. We are dedicated to creating innovative cleaning solutions that make household tasks easier and more efficient.
Frequently Asked Questions
Can't find the answer you're looking for? Contact us customer service team
Can I track my order?
Yes, once your order has been shipped, you will receive a shipping confirmation with a track & trace code. This allows you to track the status of your order and see the expected delivery date.
How can I contact customer service?
Our customer service is always there for you. You can contact us by email at support@achate.nl. We aim to respond to your message within 2 to 3 business days.
How can I return my product?
To start a return, click on the following link:Returns portal Achaté . Here you can easily register your return and follow the shipping instructions.
Do you accept different payment methods?
Yes, we accept various payment methods, including iDeal, credit card, PayPal and Klarna . This way you can choose the payment method that suits you best during checkout.
What are the shipping costs for my order?
For orders under €30,- we charge €4,95 in shipping costs. For orders above €30,- we do not charge shipping costs.
What is the delivery time of my order?
For the Netherlands and Belgium, orders placed before 22:00 will be delivered the next day. For other countries, delivery time depends on the shipping company. We will send you shipping updates via email with the latest information about your order. Orders placed during the weekend will be delivered on Monday.
What if my order arrives damaged or defective?
We strive to deliver quality products, but if your order arrives damaged or defective, please contact us immediately. Send us photos of the damage or defect, along with your order number. We will resolve the issue for you as soon as possible.
Can I change or cancel my order after I have placed it?
We understand that you may want to change or cancel your order. Please contact us as soon as possible at support@achate.nl with your change or cancellation request. We will do our best to accommodate your request, but please note that orders that have already been shipped may no longer be able to be changed or canceled.
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